Terms and Conditions

Payments:

For customers’ convenience, Rocky Mountain Sewing & Vacuum (RMSV) is proud to offer a range of payment options. RMSV accepts the following payment options: No interest financing, Visa, MasterCard, American Express, Discover, Debit Card (with credit card logo), PayPal, Check and Money Order. You may simply add products to your cart by selecting the ‘’Add to Cart’ option. By selecting “My Cart” at the upper right of any RMSV page, you will be taken to your virtual shopping cart so that you may view and edit items in your cart, view taxes and estimate shipping charges. Select “Proceed to Checkout” and you will be sent to a SSL secured page so you may enter your payment information.

Credit Card Payments:

For customers using credit cards, for your safety and security, RMSV requires that you include your Name (as it appears on your card), account number, expiration date, and Card Verification Number (CVN). The CVN is a 3-digit number printed on the back of your (Discover, Visa, MC) card. It appears after and to the right of your card number. The American Express verification number is a 4-digit number printed on the front of your card. It appears after and to the right of your card number.

Return Policy:

We want you to be happy with what you purchase from us.  Rocky Mountain Sewing and Vacuum has a 30 day refund policy with any sewing machine, vacuum or air purifier purchased online.  In store purchases have a 7 day return policy. Shipping back to RMSV is not included in the return policy.

Delivery Policy:

We strive to ship any sewing machine, vacuum or air purifier purchase within 2 business days of your online order.  Sewing furniture and notions may vary based on availability and build time. Furniture usually drop ship within 3 business days from Arrow/Kangaroo if ready to assemble. Please add 2-3 weeks for assembled Arrow/Kangaroo furniture. Koala may take 4-6 weeks.

6 Month Exchange Policy:

This guarantees the purchase price value of your sewing machine for 6 months toward another sewing machine purchase that is at least double the price of your trade-in value. The value of your-trade in is the exact cash price less the value of any merchandise that was included in the original sale. The trade value does not include any trade-in discount given from the prior purchase. RMSV reserves the right to void this policy if the machine is exposed to unusual use or abuse. In this case the trade value is determined by our trades of value list.

Class Policy:

Please view our class policies page.

CA Proposition 65 Warning:

Janome Brand sewing machine products contain chemicals known to the State of California to cause cancer and birth defects or or reproductive harm. For more information, please visit www.P65Warnings.ca.gov.

Additional Laws:

All photos, products, and content on this & associated websites are copyrighted and the sole property of the individual photographers, RMSV and Manufacturers under the Digital Millennium Copyright Act. Theft of content or photos will be reported. All images, logos, icons and photographs that appear as part of this web site (collectively, the “Content”) are protected by copyright and other intellectual property laws. The contents of this website may not be reproduced, published, scanned or distributed, in whole or in part, without the prior expressed written permission of RMSV.